In partnership with United Way of Greater Yankton and the 211 Helpline Center, the Yankton Hunger Collaborative is excited to launch a new TEXT2KNOW service - connecting individuals to resources within the greater Yankton community.
Residents in Yankton and surrounding areas can text the word ‘211Yankton’ to short code 898211 to opt in for this new community service. The goal is to provide answers to questions residents may have about community resources. Those who opt in will receive regular reminders about services offered within the greater Yankton community. Texts may include reminders about local food pantry hours, holiday assistance programs, flu shot clinics, or clothing distributions.
TEXT2KNOW is sponsored by the Yankton Hunger Collaborative (YHC), a United Way of Greater Yankton initiative. The YHC is a unique partnership amongst leaders from local human service agencies who work together, learning more about food insecurity and poverty in the Yankton area. To better meet the needs of those who are food insecure, the YHC has created goals to explore the concept of a shared space, identifying gaps in services, working on collective projects to fight hunger, and improving communications with clients, service providers and funders.
In June of 2018, the YHC Communications Committee surveyed area residents to explore the most effective way to communicate program information to those in need of services. Over 37% of residents surveyed indicated text messaging was their preferred method of communication. TEXT2KNOW is just one more way the YHC is partnering to help connect community members with the programs and services available to them.
The added benefit to TEXT2KNOW is that anyone who texts “211Yankton” to 898211 can also be connected directly to the 211 Helpline Center. The text message will be answered by a trained Helpline Specialist who can further assist texters to find appropriate support.
Since 2014, thanks to the financial support of Yankton County Emergency Management, the 211 Helpline Center has been assisting Yankton County residents and connecting them to community resources and support. 211 is an easy way to connect people who have simple questions or need serious help to non-profit, social service and government agencies. Anyone can use 211, 24/7, to find quality information in a confidential and convenient way.
The YHC alongside the United Way of Greater Yankton, will continue working together on strategies to build a stronger network of nonprofits within our community and to create better outcomes for the people and causes they serve. YHC Collaborative Meetings are held every other month, on the 1st Wednesday’s, 8:30am, at the UW Nonprofit Center.
For more information on the Yankton Hunger Collaborative or the new TEXT2KNOW service, please contact United Way of Greater Yankton at (605) 665-6766 or via email firstname.lastname@example.org.